Peace of mind knowing updates, security, and backups are handled
Active Support That Keeps Your Website Growing
Your website isn’t “done” at launch. It’s the start. Without updates, strategy, and monitoring, even the best site slows down and underperforms. Active Support is the safety net and growth engine that keeps your website secure, fast, and converting month after month.
For $349/month, you get more than hosting. You get a team making sure your website pays for itself every day.
Why Active Support Matters
A business website is like a car. It needs fuel, maintenance, and tuning to perform at its best. Most sites fail not because the design is bad, but because no one looks after them properly once they go live.
With Active Support you get:
Outcome: You keep running your business. We keep your website working as a sales engine.
What’s Included in Active Support
Hosting & Security
- High-speed, business-grade hosting
- SSL certificate renewals for trust and compliance
- Security monitoring & daily backups
- Monthly updates to plugins, themes, and CMS
Outcome: Your site stays fast, secure, and protected.
Analytics & Reporting
- Google Analytics & Search Console monitoring
- Custom dashboards showing traffic, clicks & conversions
- Monthly performance summary in plain English
Outcome: You see exactly what your website is doing for your business.
SEO & Visibility Growth
- Ongoing on-page SEO tweaks (meta, alt tags, structure)
- Quarterly keyword check-ins & ranking improvements
- Local SEO signals & review integration to help you climb above competitors
Outcome: Your site doesn’t just sit there, it climbs in search results and attracts more local traffic.
Content & Conversion Updates
- Small content updates (new offers, service details, testimonials, blogs)
- Landing page tweaks to improve enquiry rates
- Quarterly strategy sessions to align site content with business goals
Outcome: Your website stays fresh, relevant, and tuned to convert.
Growth Tools & Guidance
- Monthly checklist of recommended marketing actions
- How-to videos for using your site, writing content, and driving traffic
- Access to our AI content prompts to create articles, FAQs and newsletters faster
Outcome: You get a roadmap for growth, and the tools to make it simple.
Who Active Support Is For
- Businesses who don’t want to waste time managing updates and tech
- Owners who want confidence their site is always fast, secure, and compliant
- Teams that need marketing guidance and ongoing SEO help
- Anyone who wants their website to grow in value, not lose it over time
Investment & Commitment
$349/month (no lock-in contracts).
- Includes hosting, updates, backups, analytics, and strategy support
- Cancel anytime: you own your website and data, always
Compare this to the cost of downtime, lost enquiries, or hiring multiple freelancers, and Active Support quickly pays for itself.
Frequently Asked Questions
(About Active Support)
Do I need Active Support if I can update my site myself?
Yes, you can manage your site, but most owners don’t. Active Support ensures nothing slips through the cracks: security, SEO, updates, and growth actions are all handled consistently.
What if I already have hosting somewhere else?
We’ll migrate you to fast, business-grade hosting that includes backups, SSL, and monitoring. It’s all bundled in, so you don’t juggle multiple providers.
Will you help me add new features later?
Yes: if you want online bookings, payment gateways, or new landing pages, we scope them as add-ons while keeping your core site maintained.
How will I know it’s working?
You’ll get a monthly performance report showing traffic, enquiries, and visibility improvements. Plus, quarterly strategy sessions to make data-driven decisions.
Is there a minimum contract?
No. Active Support is billed monthly, with no lock-in. You stay because it works, not because you’re tied down.
How much does website hosting cost after the first year?
Your first year of business-grade hosting is included in the Results-Ready Website Package. After that, you have two options:
- If you’re on our Active Support plan ($349/month), hosting is fully included — no extra charges, ever.
- If you prefer to manage without Active Support, hosting is billed annually at $649 per year.
This isn’t cheap shared hosting. It’s fast, secure, business-grade hosting designed for Australian small businesses that need reliability, SSL security, and Google-friendly site speed. By bundling hosting into Active Support, you get the performance and peace of mind that your site will keep working at its best.
Outcome: Your website stays fast, secure, and visible online, without surprise costs.
- If you’re on our Active Support plan ($349/month), hosting is fully included — no extra charges, ever.
When you stack those six against what competitors charge as extras, you’re looking at $2,000–$3,500 worth of “hidden” upsells included in Nova’s $6,500 package. That’s a clear differentiator and exactly the kind of trust message skeptical owners need to see: “What others call extras, we call standard.”