Nova Strategic ("Nova Strategic", "we", "us" or "our") respects your privacy. This policy explains what personal information we collect, how we use it, and the choices you have. We handle personal information in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).

Information we collect

We only collect information you choose to give us, or that we need to provide our services:

Contact and booking details — your name, email address, business details and anything you tell us when you book a clarity call or get in touch.
Payment information — when you purchase a service, payment is processed by our payment provider. We do not store your full card details on our systems.
Usage data — privacy-friendly, aggregated analytics about how the site is used (such as pages viewed and approximate region). This analytics does not use cookies and does not track you across other websites.

How we use your information

To respond to enquiries and schedule and deliver clarity calls and brand work.
To process payments and provide the services you have requested.
To improve our website and understand, in aggregate, what is useful to visitors.
To send you information you have asked for. We do not sell your information.

Service providers we use

We rely on a small number of trusted providers to operate the site and deliver our services. Each handles your information under its own privacy terms:

TidyCal — scheduling and booking of clarity calls.
Stripe — secure payment processing.
Plausible Analytics — cookieless, privacy-focused website analytics.
Cloudflare — website hosting and delivery.

Cookies

This website does not use tracking or advertising cookies. Our analytics is cookieless. Some service providers (such as the booking and payment tools) may set cookies that are strictly necessary for those functions to work.

How we protect your information

We take reasonable steps to protect personal information from misuse, loss, and unauthorised access, including using reputable providers and secure connections. No method of transmission or storage is completely secure, but we work to keep your information safe.

Your rights

You can ask us to access, correct, or delete the personal information we hold about you. To make a request, or if you have a privacy concern, email us at [email protected]. We will respond within a reasonable time.

Changes to this policy

We may update this policy from time to time. The latest version will always be published on this page with the date it was last updated.

Contact

Nova Strategic — [email protected]

Privacy Policy